"Many Airtel Users Are Experiencing This, Yet No Response From Airtel"
I subscribed a 5K worth of airtel megapack data last month February. upon 3days to expiration with 2Gb+ left. I couldn't browse telling me am out of data, thereby directing me to the free facebook page.
I called customer care hoping it would be resolved as I was told to wait for 12hrs. after 12 hours they sent me a message saying the issue has been resolved meanwhile it was still same old story.
Later I realised that when I switch to edge I was able to browse, upon switching back to 3G it does not work and hence it brings out same out of data balance page. I then did another 1k5 subscription hoping it would work. only for it to give me thesame error. calling the customer care has proven abortive as they keep telling me they are busy. only God knows what all this is.
I have visited their twitter handle only to find out that am not the only one experiencing this. tons of people experiencing the glitch yet they pretend nothing is happening falling on deaf ears with so many complains and plea thrown around. as for NCC they are a dead organisation.
I called customer care hoping it would be resolved as I was told to wait for 12hrs. after 12 hours they sent me a message saying the issue has been resolved meanwhile it was still same old story.
Later I realised that when I switch to edge I was able to browse, upon switching back to 3G it does not work and hence it brings out same out of data balance page. I then did another 1k5 subscription hoping it would work. only for it to give me thesame error. calling the customer care has proven abortive as they keep telling me they are busy. only God knows what all this is.
I have visited their twitter handle only to find out that am not the only one experiencing this. tons of people experiencing the glitch yet they pretend nothing is happening falling on deaf ears with so many complains and plea thrown around. as for NCC they are a dead organisation.
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